Effective Date: 1 February 2025
At Pro Photo Rental, we make it easy for photographers to access top-quality gear. Here’s what you need to know when renting from us.
Booking & Pickup
• Gear can be booked in advance to guarantee availability.
• Pickup and return are in Queenstown – we’ll confirm the details when you book.
• If you need delivery, let us know, and we’ll see what’s possible.
Using the Gear
• Treat the equipment with care – it’s professional-grade gear, and we want everyone to get the best use out of it.
• If something isn’t working as expected, contact us straight away.
• You’re responsible for the gear while it’s in your possession.
Returns & Late Fees
• Return the gear on time so the next photographer isn’t left waiting.
• Late returns may incur extra charges. If you’re running behind, get in touch – we’ll do our best to work something out.
Damage & Loss
• You’re responsible for any damage or loss while the gear is with you.
• If something happens, let us know immediately.
• Repairs or replacement costs may apply.
Cancellations
• Plans change – we get it. If you need to cancel, let us know as soon as possible.
• Cancellation fees may apply for last-minute changes.
Contact
Got questions? Need to book? Get in touch.